At Vida Pathway Care, we are committed to protecting your privacy and ensuring that any personal information you share with us is handled responsibly and in line with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. When you contact us, whether through our website, by phone or email, we may collect personal information such as your name, contact details and any other details you choose to provide. This information is used only to respond to your enquiry, manage our services or carry out any agreements or care-related responsibilities. We do not sell, rent or share your information with third parties for marketing purposes. We may share information only when necessary, for example if legally required or to protect the wellbeing of someone in our care, and always in accordance with safeguarding and confidentiality procedures. Any data you share with us is stored securely and accessed only by authorised staff. We keep personal information only for as long as necessary to fulfil its purpose or meet our legal and professional obligations. Our website may use cookies to help improve user experience and understand how visitors use the site. Cookies are small text files stored on your device. You can choose to accept or decline cookies through your browser settings. We do not use cookies to collect personal information. You have rights over your data, including the right to access, correct or request deletion of the information we hold about you. If you would like to make a request or have any questions about how your information is used, please contact us directly. By using our website or contacting us for services, you agree to the terms of this Privacy Policy. If we make changes to how we handle personal information, we will update this page.